What is the standard turnaround?

For EXPRESS service, standard turnaround is 3-5 business days.

For REGULAR service, standard turnaround is 5-10 business days (7-14 calendar days). Culling orders turnaround is 2-3 business days.

Please keep in mind the following information:

1) Orders must be placed by noon EST in order to start the turnaround on that day. Orders received after 12:01 EST will begin the turnaround on the following business day.

2) Weekend days don't count in the 5-10 business days turnaround.

3) As required by law, we have to respect Canadian Statutory Holidays, which are as follows: January 1st, Good Friday/Easter Monday, Patriots Day, Quebec Day, Canada Day, Labour Day, Canadian Thanksgiving, Christmas.

4) If sending in multiple orders, the turnaround times will shift. You can read more in this ARTICLE.

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